Frequently Asked Questions

Transfer to the island

How to get to the island? How long does it take to reach each island? I want to see the ferry rates and timetables How much are Tokai Kisen fares? When can I check Tokai Kisen’s operation status? Can I find out the departure and arrival ports in advance? Are pets allowed on ships to the Izu and Ogasawara Islands? Can I bring my bicycle on board a ship to the Izu and Ogasawara Islands? Can I load my car or motorcycle on a ship to the Izu and Ogasawara Islands? I want to see the airline rates and timetables Which airlines fly to the Izu Islands? What is the difference between New Central Airservice and ANA? I want to see the helicopters rates and timetables Can anyone use the helicopter service? Are any discounts or special offers available? Can I travel on the same day or at the last minute? Can children and infants also use the service? Is there a priority area for women? Do I need anti-sickness medicine? Is the ship wheelchair accessible? What if the schedule is cancelled due to bad weather? What are the cancellation fees if I cancel?

Getting Around on the Island

I want to see the bus schedule Is there a rental car? Can I rent a bicycle? Where is the port? Where are the airports located? Where is the heliport located?

Tourist Information

Where can I find tourism information? If I’m visiting the Izu Islands or Ogasawara Islands for the first time, what should I look into first?

How to spend time on the island

What kind of belongings should I bring? Is there an ATM on the island? Can I use credit cards and electronic money on the island? Are there convenience stores and supermarkets in the Izu Islands and Ogasawara Islands? Can I use a cell phone on the island?

Frequently asked questions by island

Frequently Asked Questions about Oshima Frequently Asked Questions about Toshima Frequently Asked Questions about Niijima Frequently Asked Questions about Shikinejima Frequently Asked Questions about Kozushima Frequently Asked Questions about Miyakejima Frequently Asked Questions about Mikurashima Frequently Asked Questions about Hachijojima Frequently Asked Questions about Aogashima Frequently Asked Questions about Chichijima Frequently Asked Questions about Hahajima

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